This site is independently operated by Norscot Group Inc.
Norscot Group, Inc. is committed to providing you with a private and secure shopping experience on this Site. This privacy policy describes, among other things, what information we collect, how and why we collect it and how we strive to protect it.
Your Information
You may be required to register to browse and purchase the products offered for sale on the Site. If you register on this Site or registration is not required but you choose to make a purchase, we request and collect certain personal information about you, primarily for billing and shipping purposes. If you are a first time shopper, we request your name and a password, which you choose and create, your address, including your email address and your phone number. We ask for this information so that we can keep you informed of the status of your order. We also ask for your credit card information, such as the number, name, and expiration date on your card. We use this information to fill and ship your order, bill you and contact you if we have any questions regarding your order.
Personal identification
Allows Norscot to ship orders to you
Norscot can contact you regarding your order status
To enhance your shopping experience with quick and easy check out procedures
Our Secure Server backs all personal information you submit, including credit card purchases you make. We use 128-bit Secure Socket Layer (SSL) encryption, which is the industry standard, and among the best software available today for secure e-commerce transactions. Please note, however, the actual level of encryption that will protect your personal information is limited by the encryption capability of your own Web browser. All personal information submitted to us is visible only by you, Norscot and the financial institution that authorizes your purchase. Sensitive information is transmitted securely over the Internet and dedicated landlines.
Cookies
We may also use cookies to track what you order and place in your shopping cart. A cookie is a piece of data stored on your hard drive that contains information about you. Our use of a cookie is in no way linked to any personally identifiable information while on our Site. Once you close your browser, the cookie simply terminates.
Third Party Links
We do not sell or divulge your personal information to any third parties, unless of course the law requires us to do so. If however, merchandise is not in stock, we will provide your shipping information directly to our vendor so that they may ship directly to you. Like Norscot, our vendors do not sell, divulge or disclose the personal information they receive from us to any third party. We have established internal procedures to guarantee and ensure that the information you provide to us is used only for these purposes.
If you do not feel comfortable providing us with this information via the Internet, you may place an order by calling our customer service department at 1-888-236-7282. Once you register with us, you may shop and make purchases without repeatedly providing us with your billing and shipping information, unless of course you want your order shipped to a new address. If at any time you wish to change your billing or shipping address, you may do so by updating your profile. You have the right to have any of the information you provided removed at any time. To remove your information and/or terminate your registration, please use the feedback form on the Site or send us an email or call our customer service department.
Children’s Privacy
Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians. To the extent that Norscot learns that it has received information from children, it will be deleted.
Unsubscribing, Removing or Modifying Your Information
If you would like your name and address changed or removed from our mailing list or if you would like to update your information, you can phone us at 888-236-7282 or send a request to customerservice@norscot.com. Be sure to include your first and last name and mailing address in the "message" box.
Norscot reserves the right to change or update this privacy policy, at any time with reasonable notice to users of the Site. Any changes or updates will be effective immediately upon posting to the Site.
If you have any questions regarding our privacy policy, you may email us or call us at our customer service line.
Norscot reserves the right to co-operate fully with local, provincial and federal officials in any investigation relating to any content provided by you (including personal information) or purported unlawful activities that may involve your participation.
Finally, we welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.